Question 1

Apply for an e-Permit

Accepted Answer

To host a ticketed event in Dubai, you must apply for and obtain a Ticketed Event permit.

Ticketed events include events that necessitate tickets, registrations and/or invitations or guest lists – whether free or paid.

Question 2

Apply for Ticketing

Accepted Answer

Once the Ticketed Event permit is issued, you can proceed to apply for Ticketing:

• Log in to e-Permits
• Navigate to Issued
• Click on Apply for Tickets

Information required includes ticket categories, prices, capacities and your appointed ticket seller – see below for the approved list of providers.

Question 3

Submit application

Accepted Answer

Once completed, please submit your ticketing application for verification and processing. Verified applications are processed by the Ticketing team within 24 hours.

Question 4

Start sales

Accepted Answer

Once your application is processed, a system generated email with performance codes will be sent to you. Please forward the same email to your appointed ticket seller to initiate the ticket sales or registrations.

Question 5

Share post-event report

Accepted Answer

Following an event, the event organiser is required to share their sales report with the Ticketing team to ensure sales in both systems (that of DET and the ticket seller) are matching.

To share the report, please Reply All to the 'Application Built' email received when your application was processed.

Once the sales match, the event will be closed.

Question 6

Urgent fees

Accepted Answer

While the service is typically free of cost, fees are a requirement for any Ticketing application that is submitted within 24 hours of the event date.

To avoid an urgent fee payment, please submit your event permit and ticketing application well ahead of the event date.

Related sites

Issue event tickets