Question 1

Log in

Accepted Answer

Go to the classification portal and enter the username and password of the property profile you wish to update.

Question 2

Select the purpose of your application

Accepted Answer

Select add, delete or update facilities from the dropdown menu.

Question 3

Complete the online form

Accepted Answer

Fill in required details, upload the necessary documentation and submit.

Question 4

Application approval

Accepted Answer

You will receive an email notification acknowledging your request. This will be assessed by the classification department who will inform you whether your request has been successful. Should your application be rejected we will provide full details.

Question 5

Make the payment

Accepted Answer

If you are adding facilities to your inventory a fee will be incurred. Payment should be made online through the classification portal.

Question 6

Next, if added new facilities, re-apply to receive guests

Accepted Answer

If you are adding facilities to your inventory you will need to apply for a Receive New Guests NOC prior to accepting any guest bookings.

Related sites

Amend your hotel facilities details