Go to the classification portal and enter the username and password for the property that requires a final inspection.

Apply for Receive Guests application

Request the service and submit a supporting request letter detailing the ready to release units and floors (if the property is having a phased opening).

Prepare for DET site inspection

The DET inspection team will visit your propery within one business day of application submission. The Receive Guests NOC will be released within the same timeframe if the property passes the inspection.

Why has my Receive Guests NOC been rejected post classification inspection?

The property has not met the requirements to receive guests. The DET inspection team will provide a post-inspection report identifying relevant gaps to be addressed prior to re-inspection.

Can I receive hotel guest bookings before I have received the no objection certificate?

You cannot operate without receiving an official no objection certificate from DET, so you will not be able to accept guest bookings.

If I do not meet the hotel classification requirements then can I request a grace period?

In certain circumstances, a grace period can be granted. This will be assessed on a case-by-case basis.

Apply to receive guests

Your safety is our priority. Read our travel advisory.

Home
About DET
- DET entities
  Our organisational structure and introduction to entities
  Initiatives
  Projects that enhance the Dubai visitor experience
  Dubai Can
  Explore Dubai's sustainability initiative to reduce plastic waste
  Dubai Reef
  Discover Dubai's commitment to marine conservation
Licences & Permits
- Business licensing
  Explore requirements to launch your Dubai mainland company
  Business & Consumer protection
  Know your rights and resolve intellectual property disputes
  Events & Activations
  Streamline your event launch based on local guidelines
  Hospitality services
  Assistance for hotel, holiday home and timeshare providers
  Tourism businesses
  Meet tourism industry standards with operator support
  All services
  Browse services and government programmes, and apply online
Training & Education
- DCT
  Professional experience for those pursuing tourism careers
  For students
  Study tourism and shape Dubai's travel stories
  For UAE nationals
  Delivering local expertise
  For tour guides
  Take visitors on a journey
  For safari drivers
  Become an safari adventure guide
  For international travel agents
  Become an expert of the Dubai offering
  Tourism and hospitality
  Raising service standards for exceptional visitor experiences
  SME Learning Hub
  Free courses and tools to grow your Dubai business
Legislation library
News & Insights
- Press releases
  Official press releases from DET showcasing Dubai's daily updates
  Reports
  The latest industry research and insights from DET
Contact
- Careers
  Join DET in effecting real change across the emirate
  Register as a supplier
  Follow steps to get registered and participate in listed tenders
  Participate in trade shows
  Visit us at an upcoming show to discuss new opportunities
  Whistleblower support
  Report wrongdoing within the industry
  Suggestions & Complaints
  Send us a message and we will do our best to help
  FAQs
  Browse our FAQs or check out our popular links
  Customer Happiness Charter
  Review DET's standards in providing services to customers.

Select your language:

Related sites

Apply to receive guests